Steps In Mediating Workplace Conflict Toward Resolution
Managers Must Intervene in Conflict Resolution Organization leaders are responsible for creating a work environment that enables people to thrive. If turf wars, disagreements, and differences of opinion escalate into interpersonal conflict, you must intervene immediately with conflict resolution mediation. Not intervening is not an option if you value your organization and your positive culture. In conflict-ridden situations, your mediation skills and interventions are critical. We’re not talking about the daily disagreements that employees may experience at work....