How Corrective Action Can Improve Performance
Employees make mistakes. Sometimes this is because they aren’t clear on what their managers want them to do, and at other times, it could be that they willfully make a wrong choice. When these types of situations occur, a manager often has to make a corrective action—that is, they take a step to change an employee’s behavior. Corrective action stands with preventive action as the two options to influence and change (and hopefully improve) employee performance....